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Cisco Internetwork Troubleshooting (CIT)

• Version 2.0

• Code: 640-506

• Question: 61 items

• Duration: 75 minutes (+ 30 minutes for non English)

• Passing score: 692 of 1000

• Review: No

• Exam Fee: US$ 100

• Emphasized Objects

  • ISDN (Important)
  • Frame Relay
  • Switch / VLANs
  • Connection oriented / less protocols
  • Troubleshotting tools and concept

• Resources

  • Internetwork Troubleshooting Guide
  • ±50% from Switching

Exam Topics

Connectionless Models

1. Demonstrate knowledge of troubleshooting targets for connection-oriented and connectionless protocols

   Troubleshooting

2. Demonstrate knowledge of common data link layer characteristics and key troubleshooting targets likely to be found in campus network
3. Describe the types and purposes of tools commonly used for network troubleshooting processes
4. Describe and use the Cisco information resources (especially those in the CCO World Wide Web site) that can assist with troubleshooting processes
5. List the preferred methods for escalation of troubleshooting issues to Cisco's service and support programs
6. Demonstrate knowledge of connection sequences and key troubleshooting targets within TCP/IP, Novell IPX, and AppleTalk
7. Use troubleshooting tools and minimize their impact on a Cisco router's switching type and data flow
8. Identify and use Cisco IOSTM software commands and debug utilities to filter, capture, and display protocol traffic flows
9. Describe an efficient problem-solving method when troubleshooting and documenting internetwork problems
10. Use proven problem isolation techniques to list the symptoms of common TCP/IP problems
11. Apply diagnostic tools to solve network problems that include systems running TCP/IP with Windows NT/95 clients and servers
12. Use proven problem isolation techniques to list the symptoms of common Novell IPX problems on router networks
13. Use proven problem isolation techniques to list the symptoms of common AppleTalk problems on router networks
14. Apply diagnostic VLAN tools to switched and routed VLAN configuration problems
15. Use Cisco IOS router troubleshooting commands with Catalyst switch troubleshooting commands
16. Use proven problem isolation techniques to list the symptoms of Catalyst 5000 and VLAN problems on switched Ethernet Networks
17. Apply diagnostic tools to trouble tickets and solve classroom network Catalyst 5000 problems that simulate real-life networking malfunctions
18. Use Cisco IOS commands and problem isolation techniques to identify the symptoms of common ISDN BRI problems
19. Apply diagnostic tools to trouble tickets and solve ISDN BRI problems that simulate real-life WAN malfunctions
20. Use Cisco IOS commands and problem isolation techniques to identify the symptoms of common WAN and Frame Relay problems