| 14609 East Evans Ave. |
| Aurora, CO (720) 318-8373 |
| E-mail: stog3523@hotmail.com |
Objective
Locate a company who's goals are the same as mine, succeeding.
Becoming a team leader and a team partner.
Education
| 1996 - 2000 University
of Northern Colorado Greeley, CO |
| Recieved Bachelor Degree in Business Administration
with an emphasis in Computer Information Systems. |
Work experience
| 5/99-12/99 Sykes
Enterprises Greeley, CO |
| Technical Assistance; Customer Service; Provided a suitable
amount of technical assistance as well as met customer
needs. Assisted customers with download issues. Soft skills
obtained from online resales. |
| 8/98-4/99 Startek
Greeley, CO |
| Technical Assistance; Resource; Provided technical assistance
to customers. Resource support for employees. Support
for ISP connection and maintenance. |
| 11/97-8/98 OfficeTeam
Denver, CO |
| Customer Service Representative; Lead Customer Service
Representative for BFI Medical Waste. Dispatch for pickup
of Medical Waste. |
| 08/00-Present Graebel
Van Lines Inc. |
| Information Technology; Support Desk; Hardware / Software
support for a Windows 95, 98, NT, 2000, and XP environment.
Some Unix experience. |
Computer Experience
Languages: Visual Basic 5.0; Visual C++; Access 97,
2000; Oracle
Operating Systems: MS Windows 95/98 2000 Professional;
NT 4.0 Workstation and Server;XP; Corel Linux 2.0; Basic Macintosh;
Basic Unix
Software:Extensive MS Office 97 & 2000(Word, Excel,
Access, PowerPoint, Exchange, Outlook); MS Works; Citrix ICA
Client; Macromedia Flash-Dreamweaver 4.0; Smartdraw; Net Objects
Fusion 3,4, and 5; Cold Fusion 4.0; Visio 2000; MS FrontPage;
Adobe Photoshop; CorelDraw 5.0: Citrix; Netscape Mail;
Hardware: Proficient with hardware replacement, upgrade,
and building of Personal Computers. CSU-DSU; Cisco Routers;
Unisys Servers; Lanpress
Other: Systems Analysis and designing of an expert
system with the use of Instant-Tea; Decision Support Systems;
Networking Essentials; TCP/IP; P3; Dial-up Networking; WS_FTP
95; Winfield Rating ; Lanpress
Professional memberships
Member of the: CMA (Computer Management Association);
AITP (Association
of Information Technology Professionals)
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