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Communication
Everything about the Xen IPK has been designed to simplify the way you communicate. New functions offer more convenience than ever to the busy office environment.
The Dterm Series i handsets can be programmed for a variety of ringtones which help staff recognise individual phones in a crowded work area. Soft keys offer one touch convenience for functions by combining several steps into one |
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With a single touch of the MIC key, the users microphone is muted shutting off transmission from a noisy office allowing the user to hold a separate private conversation. The message button lets you check your voicemail with just one touch, while the directory key displays a list of numbers.
Cost effective cordless and wireless phones offer mobility and convenience, and reduce the time taken to return calls. Employees can stay in touch and be available to customers.
Xen IPK Series i handsets provide superb handsfree communication and display on most digital handsets (Display not available on Series i Basic). The Xen IPK's conference bridge card enables you to host high quality, password protected conference calls#, perfect for sales organisations, management groups, law offices and other organisations that require frequent discussions with others outside the office.
# When used with ISDN calls.
Expansion
Of course, you'll want to know that the Xen IPK can accommodate the growth that lies ahead for your business. As with everything else about Xen, it's simple.
The Xen IPK is capable of expanding up to three modules accommodating as many as 184 ports.
Installation and Maintenance
The Xen IPK's compact hardware takes up the minimum of space. And with management software built around easy to use Windows software, the system is very user-friendly. This also enables you to make basic changes or print out handset labels.
Xen IPK is so cleverly designed there's minimal communications downtime during maintenance and/or expansion and the programming can be completed from local or remote locations, any time of day or night.
System Features
The Xen IPK Business Telephone System lets you choose the features you need to suit your business needs.
- Computer Telephony Integration (CTI)- Now you can use your computer as your phone and link these two platforms for improved business efficiency. CTI integrates telephone features into your computer.
- Automatic Carrier Routing (ACR)- Allows calls to be routed via your preferred carrier to minimise telephony charges.
- Automatic Call Distribution (ACD/MIS)- ACD provides efficient distribution of incoming calls to your agents. Monitor call centre operation and efficiency using the detailed Management Information Service (MIS) facility. (The ACD Plus will provide even greater functionality and flexibility, and will be available in late 2003).
- ISDN-BRI, ISDN-PRIDelivering improved call clarity and access to many enhanced communications functions.
- PHS - Personal Handyphone System (digital cordless technology)- Roam throughout your business without restriction. Like having a mobile telephone network in your office, without the expensive network call charges.
- Telephony over Internet Protocol (ToIP)- Offers the possibility to provide lower operating costs, greater flexibility as well as enhanced services. The convergence of voice and data networks is changing the way that organisations communicate.*
- Integrated Digital Voicemail (Xen Mail and Xen Mail Lite)- Missed calls and uncollected messages become a thing of the past, enabling your business processes to improve and with it your productivity and level of customer service.
- Modem for Remote Programming- Providing for faster and more efficient system updating and upkeep.
- Networking- Integrating your data and telephony networks to realise cost savings.
* IP trunks available in release 1. IP extensions cards which enhance IP capability, available in release 2.
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New Telephone Systems