"With the information age well upon us, multimedia brings new challenges for technical communicators."

Gary Heba

 New Opportunities

Technical communicators cannot overlook new technology and its effectiveness in communicating information. Providing management, employees, customers, sales representatives, and marketing teams with advanced, affordable, and easy-to-use training solutions is critical to the success of any business. The role of the technical communicator continues to change with the never-ending changes in the technological arena. Using Heba's approach, technical communicators can become a vital part of the development team, successfully integrating the various disciplines that inform multimedia development and reducing the number of content and design conflicts that can occur.