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                            "Making a difference to Family Business through Hands-On Coaching & Interim Management.

Mission Statement by Norman Fleming Torrie, MBA, President

 

 

Business Tips:  Vol. 1, No. 3

BRANDING, is it for you?

The Corporate BRAND

The Corporate BRAND, when well executed, will communicate clearly; regardless of whether the BRAND is being used to market products and services, define organizational roles and establish a corporate culture or vision for your business. BRANDING is the connection between the values of your product, (you, your business, your service), and the perception of all stakeholders. It is the promise of what we can expect when interacting with your BRAND name.

The BRAND defines what a product or company is and where it is headed. What your BRAND stands for in the eyes of your customers, colleagues, employees and suppliers is critical to the success of your business venture. Your BRAND differentiates your product from all others not only by the connection with its attributes, but also with regard to expectations of the product. Examples of BRANDING on this scale include Sears, where you expect a certain level of service, in quality of goods, purchases and returns. Another example is KFC, where you know what to expect in terms of locations, food quality etc.

Individuals too, can be BRANDED. Think for a moment of Margaret Thatcher (PM of the UK), aka, the Iron Lady, or Don Cherry (The man with the comments and collars on Hockey Night In Canada). When we think of those names we immediately know what they stand for, what they might do in a given set of circumstances and so on. Thus, the BRAND communicates a whole wealth of information to us, far more than just the product features and benefits.

BRANDING captures the essence of a business philosophy in very few words and makes it easier to do business, (“The IBM representative is here to see you”), lets us know what to expect, (“Let’s eat at McDonalds”) sets up our expectations for fast food. The BRAND’S visual identity, such as a logo, needs to communicate the corporate position (formal, informal, progressive or staid) to ensure that the corporate message is communicated uniformly across the numerous platforms of communication. This is done through marketing of the BRAND; customers see the brand repeatedly and come to associate it with the marketing message they receive.

Defining our BRAND

As business people, all of our messages whether overt or not, define our personal BRAND. From how we dress to the service we give, from the design of our facility to the quality of our products, our manner on the telephone and in writing letters or websites, how and when we return calls and follow-up on opportunities, all of these define our personal BRAND. Even to the extent of how we act and react outside of the day-to-day business arena defines our personal BRAND. BRANDING is something that we cannot escape from, but it is something that we can manage and create as we position ourselves in our marketplace, if we desire to do so.

 

Our Assignment

Think about it, how you can enhance or even re-invent your BRAND?

 

Call Atwell Fleming today for help in defining your BRAND!

 

Norman Fleming Torrie, BA, MBA

President

Norman F. Torrie, BA, MBA

A vast world of choices.

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last modified: January 08, 2007

Copyright Atwell Fleming 2003

Please send comments and suggestions to af@spamblocker.ca

 

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