n response, Darrin flexed his biceps, delivering four gorilla thumps
to his chest. This provoked giggles from two medical students at the
table, but Steinberg and his three interns smiled politely and awaited
his answer. Darrin concentrated on supper.
One intern broke the silence. “I was on 28A when they
admitted this man at two a.m. Abdominal pain and a mass. The
ER resident says it might be nothing, but he needs an evaluation. I
walk into the room. Patient gives a huge fart. No more abdominal
mass. He feels fine.” Snickers from the students but no one else.
“But he’s officially admitted. You can’t send him home. I had to do
a workup and writeup and discuss him on rounds.”
Darrin clucked sympathetically. Darrin was beginning his
first shift as emergency room resident. Covering all of Medicine
that night, Steinberg and his interns were performing the ritual
“browbeating of the ER resident.” While done in good humor there was
a deadly serious purpose.
At night most of the staff went home. The clinics closed. No
one came into the hospital except through the emergency room.
Steinberg and his interns were responsible for their ward plus
three others. If too many patients had problems, it would be a bad
night, but this was beyond anyone’s control. Too many admissions also
made for a bad night. To a certain extent, this was also beyond
control. But a great deal depended on the ER resident’s judgement.
Some patients were sick enough for admission except... maybe...they
weren’t. Maybe one could treat them at home for a few days, then
reconsider. Some patients needed admission, but no harm would come if
they returned the following day when everyone was working. Some
patients were seriously ill, but could be handled in the clinics. Some
were crocks. Nothing shamed a resident more than letting a crock slip
through.
Steinberg had served as ER resident and would do so again.
For now, however, he was doing his duty as ward resident: ensuring
that the ER doctor thought twice before admitting to the cruelly
overburdened ward.
“We have three late admissions from clinic, one in liver
failure. The interns haven’t even begun the workup. Colby went
home leaving two admissions with nothing in the chart. So we’ll have
to do them.” Colby was a phenomenally lazy intern from another ward.
Darrin shook his head compassionately and continued eating.
“Tony has a G.I. bleeder that won’t quit. He’ll be up with
him the whole night. We have four patients in the ICU, all in
bad shape.”
“Things pretty busy up there, are they?” A cool, Midwestern
drawl was his best defense against big-city intensity.
“A couple admissions could kill us. Could you hold them off?
Send them to clinic? Have them come back in the morning?”
“Do my best. If they need to be admitted, I admit them. If
they don’t, I don’t.”
The conversation turned to other matters. Darrin felt he had
handled himself well. Some residents became snappish at the pressure,
but this was unnecessary. The ER resident had all the power. Or at
least all the material power. The worst sin during medical training
is not incompetence but dumping work on your colleagues. Everyone has
too much work. Most give in to the temptation to dump now and then.
Those who do it regularly become unpopular. Colby was unpopular, but
he had a very thick skin.
“Are you a rock or a sieve?” was a traditional question,
delivered in a joking manner but with a clear meaning. A rock
barred the hospital to all comers. A sieve....
All this seemed necessary because the ER resident’s job was so
easy. Physically it was hard; the resident might work nonstop until
the small hours. But it was easy where it counted. If a hospitalized
patient presented a difficult problem, the doctor had to deal with it.
Not so in the ER If someone was seriously ill, the resident had two
choices: (1) admit the patient who then became someone else’s
responsibility or (2) send him out with medicine or a clinic
appointment. In this case, the resident was not off the hook. Would
the patient keep the appointment? Would he stagger back to the ER the
following day at death’s door? Would the entire world shake its head,
wondering why the resident missed such an obvious admission? It
was risky to send out doubtful patients. Admitting them was one
hundred percent safe.
Or was it? Faced with this frightening possibility, the ward
staff rushed to point out the painful consequences of admitting
borderline patients. One burdened one’s comrades. It showed lack of
balls. Or brains. A few inappropriate admissions were tolerable. No
one was perfect. But no resident wanted to be accused of too many.
As the only resident who had not interned at the hospital,
Darrin knew he was a still greater source of worry. That he had
served at a pleasant hospital in a middle-class area of Des Moines
lost him more points. The place had no reputation at all. He
had chosen it after getting married in his fourth year of medical
school. His wife already had a small child, was soon pregnant
with his, and lived two blocks from the hospital. Setting up a
household elsewhere was out of the question.
As it turned out, the hospital was pitifully grateful at
acquiring an intern who was not only American but had done well in
medical school. Local doctors knew his wife, so they treated him with
more consideration than fellow trainees, and he learned a lot. Moving
to a high-powered big-city hospital held no terrors. He was smart. He
didn’t mind work. Only his colleagues took getting used to. They
oozed intensity. Even when they were funny--and half seemed natural
comedians--fierce competitiveness lay behind it. Almost everyone was
so. . .Jewish. Growing up in a small town, the only Jews he had
encountered appeared on television. Now they were everywhere. In
fact, they made up only half the staff, but Darrin couldn’t pick out
the genuine ones.
Not designed as such, the ER was a large room with six curtained
alcoves at one end and a nurse’s station at the other. Patients waited
in a room down the hall.
Even emergencies paused for dinner, so traffic was slow till
after seven. By half past there was a steady stream that could not
slacken until midnight. Almost immediately a lady with gallstones
needed admission. But she went to surgery, not medicine--a different
ball game. Surgeons loved doing surgery and snatched up any admission
where this was even a remote possibility.
At eight a man arrived with a bleeding ulcer. Steinberg made
no objection when Darrin phoned to announce the admission. At 8:30 an
ambulance quietly disgorged a very old lady. Although she did not
appear distressed, this in itself was a bad sign. Her arms and legs
were permanently bent. Turning her over, he saw the usual hideous
bedsores. This was a nursing home dump. The result of neglect, her
contractures and sores were beyond help, but she couldn’t be sent
back. Feeble as she was, she might linger for months, bedridden,
incontinent, suffering one infection after another. Although not
Darrin’s fault, the arrival of such a patient always put the ward in a
foul mood.
Within half an hour he saw a confused alcoholic with a high
fever and headache. While meningitis was the obvious diagnosis,
Darrin hesitated to take a chance so soon after sending up the nursing
home dump. Despite the nurse’s grumble that patients were waiting, he
did a spinal tap. It was meningitis. Steinberg not only accepted the
admission with good grace but thanked him for helping out with the
tap.
Soon after, he lost points by admitting a diabetic with a foot
infection and an alcoholic with pneumonia, the fourth and fifth within
two hours. Steinberg sounded depressed.
Like any ER resident who feels he is burdening his comrades,
Darrin tightened his standards. An old smoker with a bad cough got
antibiotics and a clinic appointment. It was a close call; the man
was wheezing but not enough to tip the balance. Afterwards, Darrin
tried unsuccessfully to feel virtuous. If told, Steinberg or the
interns would not thank him. If the man didn’t need admission, it was
Darrin’s job not to admit him. He felt uneasy. Not admitting patients
avoided flack but left the responsibility on his shoulders. Surely he
had not sent the man away as a favor to his colleagues. He was not
that sort of doctor.
Still feeling guilty, he examined another man with a bad
cough and decided he was in heart failure. Steinberg accepted him
without comment plus two very sick admissions that came in during
the next hour.
At midnight the cafeteria served coffee and leftovers.
Darrin joined Steinberg and one of the interns. The intern glared
sullenly, but Steinberg seemed philosophical.
“Looks like an all-nighter. Bleeders on 5A. Sepsis in the
ICU. Two arrests so far. We barely looked at your admissions.”
Darrin made a sympathetic noise.
“That fellow in failure: an inappropriate admission.
Diuretics would have cleared him up.”
“Nope. He needed to come in.”
“I asked the cardiology fellow to take a look. He agreed.”
Darrin tried to feel sympathy for Steinberg and his
overworked crew. Later he would be a ward resident, at the mercy of
whatever the emergency room sent up. Nights on call were often rough.
The ER resident had only a marginal influence over this. Why make
him feel bad? It seemed so unfriendly.
Returning from his midnight snack, Darrin admitted a young
man in the last throes of AIDS, an out-of-control diabetic, and an old
man dying of cancer.
“This is the worst night of my life,” Steinberg said wearily
after the third call. “I’ll never hear your voice over the phone
without feeling nauseated.”
Ten minutes later Darrin’s heart sank at the sight of a young
man doubled over in pain. His exam and the X-ray were benign. The
resident from surgery looked and declined; not a surgical abdomen.
But was it a medical abdomen? The man had a crazy look, and the chart
showed several psychiatric admissions. Darrin summoned the psychiatric
resident.
“We all know Charlie. Looks like he’s having another break,”
said the resident after talking with him.
“So he’s a psych admission?”
“Except for his bellyache.”
Darrin gnashed his teeth.
“We can’t handle medical problems on psychiatry. You fellows
figure it out. Then give us a call, and we’ll take him.”
What would you expect, Darrin muttered. Doctors go into
psychiatry so they won’t have to practice medicine or admit
patients at one a.m.
Darrin admitted four during the next two hours. At three
a.m. the nurse called him to the phone. One of the interns wanted a
word.
“I just saw Charlie Blalock. Why did you admit him to
medicine?”
“Psych won’t take him. He has abdominal pain.”
“He doesn’t.”
“He did down here.”
“He’s a fucking schizophrenic! He thinks aliens are eating
his insides. Now he’s hollering and keeping the ward awake. I have
four sick patients to work up. I’m reporting you to the chief of
medicine tomorrow. You should never be in the ER. You’re not
competent. You admit anyone...” More of the same quickly turned to
obscene invective. Darrin hung up. The outburst itself was
forgivable. Overworked interns sometimes cracked in the wee hours.
They soon recovered; by morning it would be forgotten. But he was
shaken because the intern had a case. Charlie was a bona fide
inappropriate admission--and at a very bad time.
Now what should he do with his current patient? After three
adrenaline injections plus inhalation therapy, she was breathing
easier but not by much. A regular visitor to the ER, her asthma was
genuine and had almost killed her more than once. It was time to
think about admission. That would mean phoning Steinberg, now busy
soothing a hysterical intern.
“Would you bring some aminophylline? I’m starting a drip.”
The nurse nodded. “Is she going to the ICU or the ward?”
“Neither. I want to see how she does down here.” The
aminophylline might take hours to work, but if it succeeded the
lady could go home.
A derelict lay trembling in the next alcove. “Possible
D.T.’s” is a legitimate admission. But maybe it wasn’t D.T.’s.
Darrin asked the nurse to start an I.V. and give a large dose of
Valium.
“We can’t handle D.T.’s in the emergency room.”
“He may just have the shakes. Let’s see how he does on the
Valium.”
“Doctor, we can’t hold patients in Emergency. We don’t have
the room. We don’t have the staff. Patients are waiting.”
“We won’t keep him long. Give the Valium.”
Fortunately patients weren’t waiting. Traffic had dwindled.
Half an hour passed before the next arrival, a confused young man
with a 105 fever. He looked ill, but a bad case of flu can do that.
Perhaps he was dehydrated from the fever. Darrin decided to give
fluid and observe him.
“I’m the only nurse! I can’t watch these patients and handle
their IVs and take care of my other work. You have to send them home
or admit them!”
“I apologize, but this is a special situation. I’ll watch
them. I’ll take care of the IVs.”
Even on a busy night, the ER resident got to bed by four a.m.
Five a.m. saw Darrin keeping a bleary vigil over his three patients.
They seemed no worse, maybe a little better. A fourth arrived,
having vomited for several days. While she looked bad and probably
needed admission, Darrin had seen cases recover after a few liters of
fluid. Bypassing the nurse, fuming at her desk across the room, he
fetched a bag and started the I.V. himself.
An hour later, dawn lit the windows; the terrible night was
ending. He knew Steinberg and the interns were feeling the same weary
exhilaration. Even the patients seemed to perk up. The asthmatic
wheezed more softly. The young man’s fever had fallen to 103, and he
was almost rational. The alcoholic twitched less intensely. By
shift’s end at eight Darrin hoped to discharge two or three, admitting
the others to fresh interns just arriving.
Distracted by the struggle to keep awake, he noticed a
figure at the nurse’s desk, too well-dressed for a patient. It was
too early for his replacement. When the man turned, Darrin recognized
the chief resident, who often arrived before seven. He was probably
checking admissions and getting an earful from the nurse.
“The summer doldrums have ended,” proclaimed the chief
cheer-fully, bearing down on Darrin. “Pretty busy last night?”
Darrin shrugged modestly.
“We broke our record on admissions. I’ve just come from the
ward. They’re still working on some that came in at midnight.”
Darrin suppressed a surge of paranoia.
“What’s all this?” asked the chief, indicating the occupied
stretchers. “Did they just arrive?”
“Not exactly.”
“Tell me about them.”
The chief listened in silence. At the end he shook his head
quizzically. “What are you trying to do, Darrin? These are
admissions. Admit ‘em.”
“I may do that before I get off. A couple can go home.”
“No, no, no, no, no!” The chief threw a fatherly arm around
Darrin’s shoulder, guiding him toward the nurse’s desk. “We don’t save
patients for the day shift.”
“The new interns will be fresh.”
“And the old interns hate your guts. Are you aware of that?”
He did not pause for an answer. “Of course you are. Being an
extremely nice fellow, you didn’t harden your heart.”
“I didn’t take it personally. They’re swamped.”
“Big fucking deal! And I don’t believe you. Interns get
swamped now and then. And they bitch and moan. You can sympathize,
but don’t try to make things easier.”
“Why not? Give me a few hours with these patients, and
they’ll be fine.”
“Or maybe they won’t. This isn’t Bangladesh. You don’t have
to practice half-assed medicine. If the guys are swamped, they’re
swamped. They’ll catch up.”
“What’s wrong with giving some to the day shift?”
“It looks bad to delay admissions. Also it screws up the
lines of hate. The staff coming on won’t blame you. They’ll
assume Steinberg pulled some trick.” He jolted Darrin with a jovial
slap on the back. “And, of course, they’d be right! Let’s admit
‘em.”
He picked up the phone and dialed. One hour before going off
duty, Steinberg’s ward would receive four admissions. Thank God, the
chief resident was breaking the news.
But he wasn’t. He handed Darrin the phone.