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"Etiquette. The word may bring to mind images of the Victorian Era and unnatural rules of behavior. But today basic etiquette is an important part of presenting a positive image to your boss or to your clients or customers." (source)
Since when did etiquette ever become a passe` part of business? I have been taught business etiquette since 9th grade. How to sit, dress, talk, smile, even make eye contact. Etiquette is a huge part of business that causes the outcome of some extreme decisions. If a bad impression is made, whether or not the products involved or business to be done is good or not, the deal may not go through just because of the attitude of one of the parties. Taken from random websites on business etiquette, here are some things to know about first impressions, about introductions.
Always remember to stand up when meeting a person for the first time. If you are unable to shake hands because of the distance between you, stand anyway.
If the person is of higher rank than you, or intending to do business with you, let them be introduced to you first, and then shake hands while keeping eye-contact.
Handshakes should be firm and confident - a limp handshake represents a weak confidence.
Make sure to hold you drinks in your left hand as so to leave your right hand free to make handshakes and not be damp.