SupportWizardFAQ and isssue tracking software. Winner of the User Choice Award (http: //www. userschoiceawards. com/results-2002_ICCM. html). With over 5 years of full production use, customers report that SupportWizard has raised customer satisfaction by 50%, improved customer retention by 80% and improved the efficiency of the service team by 25%. Download SupportWizard (36 Mb) Commit CRMCommit CRM - Complete Software Solution for IT/Computer Services Companies.
Commit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed specifically for computer services providers who - * Provide maintenance services * Handle customer support calls and on-site visits * Sell hardware and off-the-shelf software * Bill customers for labor, expenses and products Satisfy Customers, Increase Productivity Download Commit CRM (11.25 Mb) |