Objective

To give the best effort possible to ensure customer satisfaction and gain self-satisfaction.

Date of Birth

July 7, 1975        Bandung, Indonesia

Nationality

Indonesian

Work experience

July 1994 - July1996       Enhaii Restaurant & Tavern   Bandung, Indonesia.

Cook

§     Worked in positions as cook, barbeque grill attendance, acting chef de partie in campus owned public restaurant.

July1995 - January1996     King’s Hotel           Palembang, Indonesia

Cook Trainee

§     Supervised field training for one full semester.

§     Worked as cook in coffeeshop kitchen. Experienced working in all shift hours including night shift

§     Experienced with busy kitchen and fast orders flow and learned the importance of team work.

March1996 - April1996    Aerowisata Catering Service   Jakarta, Indonesia

Cook trainee

§     Experienced working in flight catering kitchen caters all the flight in Jakarta International Airport.

November1996 – May1998     Carnival Cruise Line   Miami, FL, USA

Assistant Cook

§     Experienced with difficult working condition, co-workers diversity, and teamwork.

§     Experienced working in long working hours, trained to handle pressure from customers demand with limited time for preparation, large covers, quality to meet.

§     Held responsible for operation of a grill bar station.

July1998 - May1999      House of Choy Restaurant     Madison, TN, USA

Server

§     Experienced worked as server and occasionally do cashiering work.

September1999 - December1999    Chevron Station Inc   Tustin, CA, USA

 Part time Customer Service clerk

§     Experience working with cash and trained with cash security management.

§     Handled inventory and storing of convenience store items.

April2000 – July2000     Arby’s Restaurant       Santa Ana, CA, USA

Part time kitchen staff

§     Worked as short order cook in busy fast food restaurant.

Education

1991 – 1994      54 High School                         Jakarta, Indonesia

High School Diploma in social studies

§     Completed leadership training conducted by the school with Indonesian army.

1994 - 1996    School of Hotel and Tourism      Bandung, Indonesia

Diploma in Food Production Management

§     Studied and practiced food production management. Learned kitchen management, cost controlling, purchasing, inventory, and storekeeping.

§     Planned, Organized, and handled operation of Food Display themed ASEAN Food as final case study in a team consist of four students.

1999 - 2000   Rancho Santiago Community College  Santa Ana, CA, USA

§     Studied Biology, Psychology, Hospitality management.

2000 - 2001    Swiss Hotel Management School    Caux, Switzerland

Diploma in Hotel operation

§     Learned Room division management

§     Studied and practice Front Office operation and management, Housekeeping operation and management, learned and practiced Fidelio Front Office program.

§     Handled operation 2^nd years Banquet themed “The Ice Age” successfully as a team of 2^nd years students. Working in kitchen.

2001 – 2002   Swiss Hotel Management School    Caux, Switzerland

Higher Diploma in Hotel Management, AH&LA Diploma and certificates

§     Successfully created and presented a Management Project case in a group, themed  “The analysis of solar energy application in hospitality industry”.

§     Studied cost controlling, sales management, human resources management, premises management, and managerial accounting and budgeting.

Languages

Indonesian        Mother tongue

English                Fluent

French               Basic knowledge

References

Mr. I Gde Ardika             Director of Bandung School of Hotel and Tourism.

Mr. Stephen Chastney    F&B Manager Carnival Cruise Line

Mr. Michael Choy           Owner of House of Choy Restaurant                                                          Madison, TN, USA

Mr. A.Kunzli                   Director of Swiss Hotel Management School

Mr. Craig Thompson        Director of Study of SHMS