The article on the BK Page in the Dallas Morning Times
Once again, the bk page is in the news! the dallas
morning news on 7-17-01!
Sound off: Outlets for the outraged
07/12/2001
By MATT WEITZ / Special Contributor to The Dallas Morning News
You Commie pinko [expletive] Democrat."
"What's your problem?"
"Get a life for yourself and let your children have a
childhood!"
If spoken aloud at a sporting event, phrases such as these might
spark one of those nasty, not-in-front-of-the-kids imbroglios
that are the mainstays of TV talk shows.
Instead, this and other zippy rejoinders are being exchanged in
between calmer doses of actual information at an online chat room
and forum popular with North Texas soccer parents. The site is
hosted by GOTSoccer.com (www.gotsoccer.com) <http://www.gotsoccer.com>.
Experts online and off say that the ability to express anger
anonymously is one of the Internet's biggest attractions.
But what is it about the Web that attracts anger so resolutely?
Chat rooms - which have long facilitated exchanges of ire - are
by no means the angriest things online. Today, there are entire
Web sites devoted to our dissatisfactions. The workplace, the
drive there and back, rock bands, even tofu - no aspect of the
general culture seems too small for complaint.
From the waitress kvetching about the regular patron whose wife
always removes half of his tip to the tech support guy in his
cubicle trying to figure out what a customer means by his
computer's "lenbox," more people are using the Web to
vent.
"What the Internet has done is open up a new channel of
communication," says Marshall Fishwick, professor of
Humanities and American Studies at Virginia Tech.
"I call it free public communication, and it's turned every
man into an open book.
"For years, ordinary people had no outlet for their inner
emotions. To expose yourself was improper. Now, when you go
online, even a slight action could have enormous ramifications,
like the 'I Love You' bug. You can spill your guts, and why not?
It's a free ride."
"It's amazing how little information is actually involved
sometimes," says Steve Myers, who counts himself as an
"observer rather than participant" in discontent sites.
George Duncan can vouch for the rising trend in Internet
truculence. Three years ago, the Boston-based Mr. Duncan started
Customers Suck! (www.customerssuck.com) <http://www.customerssuck.com>,
a site devoted to providing store employees an avenue for
expressing their side of the retail relationship.
"It started out as a joke," says Mr. Duncan, who still
works in retail.
Soon, it was clear that he had tapped into a babbling brook of
resentment.
"Within three months, I knew that it was going to work,"
Mr. Duncan says. Now he has separate domain names for bosses,
medical patients and co-workers, as well as a catch-all category
for idiots.
Not surprisingly, another family of Web sites involves drivers.
The Atlanta Roadways Digest (www.tardsite.com) <http://www.tardsite.com>
and Shameful Drivers of Southern Ontario (psquirk.tripod.com/shameful)
<http://psquirk.tripod.com/shameful> are definitive
examples.
Oshawa, Ontario-based Paul Quirk created the Shameful Drivers
site a year ago. He regards it as much more than a litany of
funny stories and revenge.
"When I'd be driving and notice stupid or dangerous behavior
on the road, instead of getting angry, I decided to take a
picture," Mr. Quirk says.
"That strips some of the anonymity from these drivers, and I
think that belief - that nobody knows who you are - is what makes
a lot of people drive badly."
Instructive and entertaining are the words that best describe
discontent Web sites. But every now and then, Web surfers will
come across a site that is downright inspiring.
One such a site is Flame Broiled: The Disgruntled Ex-Burger King
Employee Page (www.Geocities.com/bk_bites) <http://www.Geocities.com/bk_bites>,
which starts out with: "My pain runs deep.
"My acne has never left my face. My memories of adolescence
are riddled with the smell of chicken tenders and vanilla shakes.
I have seen the creatures that live at bottom of the Dumpster."
"It's kind of a joke, but it's also serious," says
Mike, the site's creator who prefers anonymity to meeting with
Burger King lawyers.
Although very much the usual compendium of anecdotes and
excoriation, Flame Broiled also draws on a near-mythical dark
power: Boovin, a dronelike yes-man character based on the
experiences of a college-age Mike and his buddy. The pair funded
their education by laboring in the halls of the ground-meat
monarch.
"We'd been worked, burned out and used by the system,"
Mike says. "We wanted to let corporate America know how what
they do affects the little guy. We wanted to get our message out
there."
Some say that these sites are kernels around which a community
can form. Dr. Fishwick, who acknowledges a tendency to "spin
gloomy" on the subject of the Internet, isn't so sure.
"Mouthing discontent does not necessarily relieve it,"
he says, "and sometimes it makes it worse.
"Real community exists in the flesh, eyeball-to-eyeball.
This is a pseudo-community, like when you go to a movie theater
and everybody's crying because of the death of Little Nell. No
one really knows her, and she's not dying anyway."
DeSoto High School head soccer coach Lee Weddall, who also
coaches two boys Coca-Cola Classic League teams, laughs sharply
when asked if he thought venting helped hotheads cool down.
"I personally think it might play a role in bad scenes down
the road," he says. "The system is open to abuse."
Meanwhile, Flamed Broiled Mike merely notes that Boovin - whose
ancestor "Augustus Miloffian Boovin told Leif Ericsson that
one of his crew kept an extra stash of food" - is still
working at Burger King.
Matt Weitz is a Dallas free-lance writer.