Vision and Value Proposition
Vision
and Value Proposition:
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The vision of iAnalytics is to create a holistic view of an organisation which informs strategic, management and operational decisions. This is achieved by creating analytical environments that address the four key performance domains of a company:
* Customer Performance
* Financial Performance
* Human Resource Performance
* Supply Chain Performance
iAnalytics provides a framework to assess the performance of these four domains both separately and in relationship to one another.
*
Customer Analytics
o Customer churn analysis
o Market share analysis
o Customer behaviour analysis
o Customer satisfaction
*
Financial Analytics
o Risk analysis
o Tax analysis
o Shareholder value analysis
*
Supply Chain Analytics
o Process control analysis
o Throughout analysis
*
Human Resource Analytics
o Retention analysis
o Disability analysis
o Employee satisfaction analysis
Note: the analytics that appear in the highlights are examples only
Within an organisation, business questions are asked that require analytics spanning multiple performance domains. The following illustrates some of the sample analytics that require integration across two domains.
E.g. Customer Analytics & Financial Analytics
Product pricing analysis, Customer lifetime value analysis, Customer
acquisition cost analysis, Hedging analysis.
Analytics across domains: Three-fold
intersections
Within an organisation, business questions are asked
that require analytics spanning multiple performance domains. The following
illustrates some of the sample analytics that require integration across three
domains.
E.g. Customer Analytics & Financial Analytics & Human Resource Analytics
Profitability per Partner, Incentive compensation per salesman
Analytics across domains: Four-fold
intersection
Within an organisation, business questions are asked
that require analytics spanning multiple performance domains. The following illustrates
some of the sample analytics that require integration across four domains.
E.g. Four-fold intersection
Balanced Scorecard, Customer Lifetime Value
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The purchasers of iAnalytics are executive
communities (CFO, CEO, CIO, COO, VP Marketing, and VP HR). The key value
drivers in their purchase decision are to:
* Serve as a foundation for e-Business
o iAnalytics
is a required element to realise revenue and efficiency goals of an e-Business
strategy
* Close the value gap
o Model
drivers of value and manage the drivers
o Convert
analytic information into value creating action
* Improve focus and understanding of core
business
o Link
strategy to responsibility
o Eliminate
data overload by identifying key drivers and predictors
o Drive
information and analytic needs by role
* Increase organisational responsiveness
and agility
o Respond
to demand for speed
o Reduce
manual data gathering
o Build
dynamic analytics based on events versus results
o Recognise
analytic need as a corporate not functional issue
* Maximise information and analytic
investments
o Realise
benefits of existing investments e.g. ERP and Data Warehousing
o Prioritise
analytic investments to achieve maximum benefit
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Updated on June 3, 2003
© Copyright 2003 Allan Low. All rights reserved. Reproduction of this Web Site, in whole or in part, in any form or medium without express written permission from the author is prohibited.