CRM is a corporate philosophy because it is a fundamental approach to doing business. That approach is to be customer-focused and customer-driven, running all aspects of your business to satisfy your customers by addressing their requirements for products and by providing high-quality, responsive service.
CRM 2002
Vendor Guide (by Gartner)
****
****
Links
****
Updated on
July 2, 2003
©
Copyright 2003 Allan Low. All rights reserved. Reproduction of this Web Site,
in whole or in part, in any form or medium without express written permission
from the author is prohibited.