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GOOD NETFIC THROUGH BETTER FEEDBACK
By Marla R. Reed
copyright August 2000
 
GIVING FEEDBACK AS A VALUABLE WRITING TOOL
 
The best thing that a reader can to do to help a writer improve is to give them generous amounts of honest, constructive feedback.  But how to go about giving feedback can be a very difficult thing to decide.  The biggest worry is the fear of saying something wrong or stupid.  Don't worry, chances are you will:)  Truth is, we all do sometimes and it's forgivable as long as both the reader and the writer understand that it's being offered as help.  As the reader begins to actively participate in giving feedback he/she will improve just as they will help the writer to improve.
 
Posting a story to the net is an act of courage on the part of the writer and the worst response they can get is silence.  Silence undermines a writer's self confidence, especially a new writer!  The second worst response is comments with no elaboration.  Things such as "I liked it", "It was good" or "I just didn't work for me" don't help the writer to understand exactly what she/he did well or needs to improve on.  Being specific is far more constructive and valuable to the writer and the reader.  Believe it or not but the majority of writers, especially new ones, really don't have any awareness of their strengths or weaknesses as a writer. They need to be made specifically aware of those things so that they can build on the strengths and repair the weaknesses. The following is one possible approach to take that will help you to give feedback that is constructive and productive to the writer and to other readers.
 
Since feedback can be a tough thing to approach, especially when you are unfamiliar with the writer, the best way to go about it is to compose your feedback into the form of a letter to the writer.  You can post this to the group or send it through private mail.  Making it into something as informal as a letter lends a personal touch and indicates that you are involved in wanting to help the writer.  Remember to be honest above all else.  False praise can lead a writer astray.
 
Start your feedback out by mentioning everything you liked about the story.  Remember to give specifics. If a writer uses exceptional details, passages or character insight make sure to point them out.  Next, move on to what you felt were weak points in the story or what didn't work for you. Use the language of constructive criticism.  Remember to phrase you comments tactfully and realistically.  Another important aspect of constructive, helpful feedback is to keep an open mind regarding the writer's style and views on the subject of the story.  If they have approached a topic or viewpoint that differs from your own, use as much nonjudgemental wording as possible to bring across what you felt were weak points.
 
Again, please keep in mind that the writer is displaying a great deal of courage by sharing his/her work with you. Reward that courage not with the gold of silence, but with the precious gift of  real, honest feedback!
 
ACCEPTING FEEDBACK AS A VALUABLE WRITING TOOL
 
Feedback helps a writer improve their craft, but it's often hard for people to approach the act of giving feedback.  Many people are concerned about how a writer will react or if they will inadvertently say something harmful.  Many readers worry that if they critique a writer's style or approach to a viewpoint, it will damage the writer's self esteem.  In reality, when a writer has a healthy approach to feedback, it cannot have this kind of power over them.
 
The best way for the writer to clear this worry away and to encourage feedback on their writing is to be sure and make it known that you would like to have open, honest feedback.  Make your readers aware that you view feedback solely as means to improve your writing. Once this is established, it will be easier for the reader to make the decision to participate in giving feedback.
 
The most important way to encourage the reader to give you feedback is to be careful how you present your request and what the wording might convey.  Remember, on the internet, facial expression and tone of voice are not available to use as a tool to make a judgment on the wording. It's best to absolutely avoid using the following two phrases(or a variation thereof) in your request for feedback:
 
1. Please be kind.
2. Flaming won't hurt me.
 
The first one does the one thing you want to avoid--making yourself seem incapable of accepting anything but positive feedback.  It leaves the reader worrying and debating over what your definition of 'unkind' is.  It leads them to remain silent rather than take the risk of hurting your feelings.  The second one is equally as detrimental because it gives the impression you will view anything but positive feedback as flaming even if that is not the case. It leads the reader to be concerned over what you consider flaming to be.  It leads them to remain silent rather than run the risk of starting a conflagration.  The best thing to do, is to never give the impression you associate flaming with feedback.
 
Instead, here are some helpful things you should give your readers as guidelines for providing you with constructive, useful feedback.
 
Be honest about the work you are presenting.  Let the reader know if it is a first draft, revision or final product.  Let them know if you are a new writer or if this is a new genre/topic aspect for you.  Be specific about the kind of feedback you want (or don't want) such as comments on overall content, characterization, punctuation and so on.
 
Once your feedback starts coming in, here are some important things to keep in mind to help you get the most benefit out of it.
 
Ask questions.  If you are unclear as to what something is referring to or means or if you would just like more information, ask.  Chances are the reader will be more than happy to have a discussion with you about it.  Odd as it sounds, a discussion of this nature should not be taken to private mail since it may have the potential to help another writer who needs the same kind of feedback for their work.
 
Remember that readers often disagree about what they have read. You will get different views on the same topic and there will possibly be reactions to feedback comments from others.  This is a productive thing as long as the feedback/comments involved are geared towards what's best for the writer.  Sometimes, feedback discussion between readers can result in trying to win an argument or prove a point rather than offer a solution. Learn to recognize this feedback  for what it is and don't take it personally as it usually has nothing to do with your overall writing or story. Objectively choose the constructive things it has to offer and move on.
 
If feedback from several people leaves you with conflicting comments or there was more than two overly severe comments, don't respond right away.  Instead, read everything through once, set it aside for a few days then go back to it.  This gives you time to process what was said and to be more objective about how it applies to what you have written.  This also gives you time to decide if the criticism was inaccurate or off track.  Also take time to look at the overall mood or basic views on a topic that the group may have as a whole (a 'shipper' story may not do as well with a 'nonshipper' crowd').  This can be a very vital aspect of how you choose to be influenced by feedback.
 
If you come to the conclusion that the feedback which was critical of your work is on the mark and was well intended, please keep one last, important thing in mind when using feedback as tool to help you with your writing.  Always remember that there isn't a writer out there who hasn't, at one time or another, written something really embarrassingly bad.  It's OK to get mad at yourself for this, that's normal.  So go ahead and pout for a few days over it, then also remember that the only way a writer gets better is to keep writing and to use the helpful comments they got from feedback as means to improve themselves.
 
And, be sure to say thank you to the reader who took the time to help you become a better writer!
 
 
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