Adam Q. Hawley
72 Seth Circle
Williston, Vermont 05495
(802)879-6942
EDUCATION
Bachelor's Degree of Science, University of Vermont, Burlington, VT
Major: Accounting - Graduated in 1996.
GENERAL EMPLOYMENT
Service Supervisor / Technician, Summit Technologies, Williston, VT
- Handle walk-in customer problems and troubleshoot errors.
- Handle out-service (on-site) calls to customer locations.
- Manage and do Billing for all inhouse technicians work on client's PCs/MAC's.
- Warranty billing for Apple and Compaq technicians.
- Onsite LAN coverage for Bombardier Transportation under contract for 1/2 a year in year 2000.
Currently employed here. Buisness contact number is 802-264-1000 extention 230
Head Technician / LAN Administrator, Grand Isle Supervisory Union, Grand Isle, VT
- Troubleshoot entire 5 school district network
- Troubleshoot E-mail server problems / Web server problems / CD Tower problems.
- Includes expertise with Windows 98, 95, and a good knowledge base of Windows NT Server, including
Outlook Web Access Server.
- Work with Video over IP for inter-school distance learning.
- Repair and service all networked machines in the district (hardware and software fixes)
- Work with teachers/administrators with software issues.
- Work with students on computer based issues when need arose
From June 1999 to June 2000- Contractual obligation was completed, and organization is currently developing a new
service model that they believe will better aid there service needs.
Sales Rep / Technician, Memory Etc., South Burlington, VT
- Sell computer parts and systems
- Work on Current systems for customers, troubleshooting problems
- Build computers for customers (custom installations)
From February 1998 to May, 1999- Company is currently filed as Chapter 11 and no longer around.
This is the reason of such a short employment with the company.
Machine Operator, IBM, Essex Jct. Vt, 973 Early Production Line, 970 Main Production Line
- Run associated machines in a couple of different logic and memory products.
- Certified on 5 toolsets (Varian Extrion Ion Implanter, Gasonics, Fusion Strip and UV harden tools, Bake Ovens)
Was Employed as temporary Jan. 6 1997 - Released on Jan. 2 1998.
Sales Rep/ Technician, Mansfield Factory Outlet, Burlington, VT
- Sell computer parts and systems
- Work on Current systems for customers, troubleshooting problems
- Build computers for customers (custom installations)
From August to November, 1996- Company is currently filed as Chapter 11 and laid off numerous employees. This is the reason of such a short employment with the company.
Front End Supervisor/ Cashier, Price Chopper food store chain, Morrisville, Vt and Burlington, Vt.
- Delegated duties of other employees at the "Front End" of the store.
- Trained new employees to be cashiers.
- Handled customers in an orderly fashion.
- Performed basic bookkeeper functions on the front end.
From 1991 to August 1996
SKILLS
- Extensive computer experience, with networks and programs, and internet experience.
- I have a good working knowledge of most spread sheet programs and word processors.
- Programming skills (Basic, HTML Authoring, Turbo Pascal, a little C++, a little Perl scripting,).
- Studied Electrical Engineering for two and a half years at the University of Vermont.
- Durring the summer of 96, an intuitive Networking Class was offered by the business school at UVM dealing mostly with Win 95 and Windows NT servers. This had been attended to finish out my Accounting Degree requirements.
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