Seeking a full-time Entry-level position in the human resources field.

Motivated, flexible, and organized individual with strong respect for cultural diversity.  Strongly interested in learning new skills and abilities; self-taught computer user.  Enjoy working with people in a team-oriented environment.

 

Communication: Interviewing, Assessment, Correspondence

§         Performed needs assessments for clients

§         Provided training in resume preparation and written business correspondence

§         Authored and edited business letters, reports, academic materials

§         Prepared and produced documents for publication or presentation

Training: Curriculum development, flexibility, creativity

§         Conducted assessment testing using written and computer-based tests and interviews

§         Designed and developed curricula tailored to a variety of audiences, levels, and needs

§         Trained clients in business correspondence, English communication skills

Customer Service: problem solving, polished telephone and interpersonal skills

§         Provided service to clients and general public on the phone and in person

§         Performed needs assessment to personalize service

§         Related to clients from diverse cultures and backgrounds

§         Scheduled appointments, greeted and directed clients

computer skills

§         Microsoft Office, including Word, PowerPoint, and Excel

§         Internet Browsers: Netscape and Internet Explorer

§         E-mail systems: Outlook and Outlook Express, web-based systems

§         Languages: HTML

September 2002 – April 2003                                      Algonquin College

Teaching English as a Second Language (with Honours)

September 1993 – November 1997                            Carleton University

English Literature

§         Communications Director and Treasurer of English Literature Society

August 2003 to Present                                        Estrie Language School 

ESL Teacher

August 2002 to October 2002                      Rogers Communications Inc. 

Sales Representative

August 2002                                              Adecco Employment Services

Data Entry Clerk/Assistant to Supervisor

May 2000 to May 2002                             (contracts in Ottawa and Japan) 

ESL Teacher

May 1997 to April 2000                                                      Chapters Inc.

Lead Cashier/Customer Service Representative

English- Native Speaker

French- Intermediate Level

Japanese- Beginner Level