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- IT Support
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Dissatisfied with your PC support line? Want immediate solutions on a
1-2-1 basis on-site (at home) ? Then look no further. Our engineers will
visit your premises/home identify and resolve any problems (always
informing you of what is happening) and show you how to avoid repeat problems
in the future, without blinding you with computer jargon. We can also
advise you on upgrades and future purchases where components,
peripherals (printers etc) and computer systems can be purchase
through us at competitive prices and with no hidden charges.
- Backup/Restore
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How much do you value your data (your saved files) ? If your
computer was stolen or destroyed, by whatever means, would you have copies
of your files ready for your new computer ? Ever deleted a file by
mistake and now it's lost forever ?
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Reliable copies (backups) of your files can be stored off-site
(stored with Brightway Consultancy Limited) thereby safeguarding your
information.
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In the event of any of the above scenarios you can have all your
files restored promptly and efficiently by our experts. It is
recommended that full backups of your files be carried out at least
once a month (home users) or once a week if files are constantly being
updated (business users).
- Personal Tuition (1-2-1)
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Got your new computer but do you know how to use the software or
hardware ?
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Many new computers come with 'packaged' software but not
everybody knows how to install it (put it on your computer) or
de-install it (remove it from your computer) if it's not needed
(freeing up space on your hard-disk).
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Hardware (printers, scanners etc) can be a problem too...once
your supplier has left, do you know what is connected to your computer
and what the different ports are for ?
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Well help is at hand. Tuition in your own home, or at Brightway
Consultancy Limited premises, can explain everything in a
non-complicated but structured fashion. Structured courses 'Computing
for Beginners' (4 hours) and 'Introduction to Windows 98' (4 hours)
will get you familiar with the jargon and your computer system and you
will receive comprehensive hand-outs after each module, while
tailor-made tuition on 'Microsoft Office Basics' will get you off to a
flying start in Word processing, Spreadsheets, Databases, PowerPoint
(presentation/drawing package) and Outlook (mail and scheduler).
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