No Web Pages Load

• Are you online?
• Check DUN Connection Settings
• WinSock.Dll / WSock32.Dll files could be incorrect sizes, and/or corrupted
• TCP/IP is corrupted (This is under Slow connection Speeds)
• Client for Microsoft Networks (CMSN) is not installed 
• Browser Settings
• Access number is having a problem
• Corrupted Browser software

Are you online?

• Easiest way to check is do you have an Icon next to your time (which is opposite to your Start key) that looks like two monitors connected by a wire? If so, then you are connected! if not, lets try connecting, then loading a web page. Sometimes, it does help to Disconnect, Restart and then Reconnect (especially if you have been online for a while)

Access number is having a problem

• Try another local Number, or a 1800# for your ISP

Check DUN Connection

1. If you know your ISP's DNS#s, then here is how you put them in
2. Open, MY COMPUTER, Dial-Up Networking. Right click on your ISP's Connection, Select Properties
3. Click on Server Types (Tab/button)
4. Click on where it says TCP/IP Settings...
5. if there is not a Dot in "Specify Name Server Addresses" then click there
6. Double-Click (or just Highlight) the first Zero in the Primary DNS, and enter your ISP's DNS#s.
7. Click on OK, OK and Try again

WinSock.Dll / WSock32.Dll:

1. Find winsock.dll;wsock32.dll and check to see...
2. (Win 95) 42KB;65KB
3. (Win 98) 21KB;40KB
4. (Win NT/2000) 3KB;22KB
5. Correct size? go to step 7 if not go to 6
6. You'll need to extract it! You'll need to have the Windows CD or Find win*cab (and when you do get the Path!) Now that we have that (I hope) click on Start, Run type COMMAND then in the prompt type CD C:\Windows\System and press Enter then type the following:
   extract /a /y <path for windows cabs, e.g. D:\win95\> \win##_##.Cab winsock.dll
   (replace ## with 95 or 98; ##_## with 95_02 or 98_22 e.g. d:\win98\win98_22.cab)
   extract /a /y <path for windows cabs, e.g. D:\win95\> \win##_##.Cab wsock32.dll
   (e.g. extract /a /y D:\win95\win95_02.Cab winsock.dll)
7. Click on Start, Run, type COMMAND click OK type in PING 127.0.0.1 then press Enter if you get replies, great your done! If not go to Step 6

Browser Settings:

1. MSIE 4.x: View, Options (might be Internet Options) Click on the Connection tab make sure Proxy's is NOT checked
2. MSIE 5.x: Tools, Internet Options, Connection, LAN Settings Uncheck ANYTHING that is checked (Unless on a LAN) Click OK Click on Settings (should have your account highlighted in the box to the left) Uncheck anything checked
3. NS 4.x: Edit, Preferences, click the [+] before Advance Highlight Proxy's and make sure it has a Dot in Direct Connection to the Internet