Tech Support Last Updated: November 29, 1999	Dial-Up Networking could not complete a connection to the server, check your configuration and try again.
Reasons why this might be happening Access Number is having a Problem DNS#s are incorrect, or not functioning Username/Password are incorrect WinSock.Dll/WSock32.Dll files corrupted TCP/IP Corrupted Encrypted Password Checked No TCP/IP Checked for DUN Connectiod no Client for Microsoft Networks Installed No TCP/IP Installed IPX/SPX Compatible/NetBEUI Checked in DUN Connectiod, and Present in Network. (Anything I missed?) Let's start simple, and work our way up Try a different Access number, or a 1-800# to see if you Can or Cannot get connected. Let's check that password you are entering Re-Enter the Username/Password, and try again Check for: Encrypted PW, Incorrect DNS, and What's Checked in your Connectiod. Open My Computer, Dial-Up Networking, Right-Click on the Connectiod for your ISP, select Properties (last item) Click on Server Types. Usually IPS's only need Enable Software Compression, and at the bottom TCP/IP checked. so if there is anything else, if you are sure you don't need it, Uncheck it.. e.g. Log on to network. Let's check those DNS#s, click on TCP/IP Settings... Primary/Secondary DNS will be shown, it will either have a (o) in Server Assigned Name Server Addresses, if it is, then make sure your ISP does assign it to you when you connect, because if they do not, you will need to add the DNS#s in the Pri/Sec DNS. Next Easiest thing to check for is if your woc.dll files are ok Start, Run, type Command press OK. in the command prompt ( C:\windows\Desktop\> ) type ping 127.0.01 then press Enter If you get Reply from 127.0.0.1: bytes=32 time<10ms TTL=128 (or something like that) four times, great! if not, continue did you get "Failed"? if it Failed, you need to Extract another WinSock.Dll and WSock32.Dll Try pinging a home page, type ping www.yahoo.com if you get "Unknown Host" they type ping 204.71.200.67 if you get the replies, then that means your DNS#s are incorrect, or just not working.
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Tech
Support

Last Updated:
November 29, 1999

Dial-Up Networking could not complete a connection to the server, check your configuration and try again.

Reasons why this might be happening

Access Number is having a Problem
DNS#s are incorrect, or not functioning
Username/Password are incorrect
WinSock.Dll/WSock32.Dll files corrupted
TCP/IP Corrupted
Encrypted Password Checked
No TCP/IP Checked for DUN Connectiod
no Client for Microsoft Networks Installed
No TCP/IP Installed
IPX/SPX Compatible/NetBEUI Checked in DUN Connectiod, and Present in Network.
(Anything I missed?)

Let's start simple, and work our way up

Try a different Access number, or a 1-800# to see if you Can or Cannot get connected.

Let's check that password you are entering

Re-Enter the Username/Password, and try again

Check for: Encrypted PW, Incorrect DNS, and What's Checked in your Connectiod.

Open My Computer, Dial-Up Networking, Right-Click on the Connectiod for your ISP, select Properties (last item)
Click on Server Types. Usually IPS's only need Enable Software Compression, and at the bottom TCP/IP checked. so if there is anything else, if you are sure you don't need it, Uncheck it.. e.g. Log on to network.
Let's check those DNS#s, click on TCP/IP Settings...
Primary/Secondary DNS will be shown, it will either have a (o) in Server Assigned Name Server Addresses, if it is, then make sure your ISP does assign it to you when you connect, because if they do not, you will need to add the DNS#s in the Pri/Sec DNS.

Next Easiest thing to check for is if your w*oc*.dll files are ok

Start, Run, type Command press OK.
in the command prompt ( C:\windows\Desktop\> ) type ping 127.0.01 then press Enter
If you get Reply from 127.0.0.1: bytes=32 time<10ms TTL=128 (or something like that) four times, great! if not, continue did you get "Failed"?
if it Failed, you need to Extract another WinSock.Dll and WSock32.Dll
Try pinging a home page, type ping www.yahoo.com if you get "Unknown Host" they type ping 204.71.200.67 if you get the replies, then that means your DNS#s are incorrect, or just not working.