Having connection problems after installing AOL 5.0?

 *DUA means Dial-Up Adapter

Fix 1:

  1. First thing is first, you'll need to uninstall AOL 5.0 to do so, click on Start, Settings, Control Panel. Double-Click on the icon labeled Add/Remove programs. Highlight American On Line and select Add/Remove. It will then search for all of the versions of AOL on your computer (you don't need to remove all AOL programs)
  2. Select the AOL 5.0 and then Remove it. (Uninstall it)
  3. After this has been done, and you have your Windows CD (or CAB files Start, Find, Files or Folders; Named type win*.cab in Look In click on the and select My Computer. then make sure it has a in Include Subfolders, if so click on Find Now. If you do not find these files, you will NEED to get a CD for your computer (win95/98))
  4. Close out the Add/Remove programs (by clicking on OK, and if it says you need to restart, say No, or if it is just an OK then click on OK)
  5. Open the icon labeled Network; Select AOL Dial-Up Adapter and then select Remove. Should remove two items (AOLDUA and TCP/IP for AOLDUA)
  6. Click on OK at the bottom, and when it asks say Yes you would like to restart, if it gives you a version conflict, say Yes to all of the version conflicts you receive.

Fix 2:

  1. Start, Settings, Control Panel. Double-Click on the icon labeled Network.
  2. Select the Dial-Up Adapter (DUA) and then select Remove (which will remove DUA and TCP/IP DUA) Click on OK, when Prompted to Restart, say Yes
  3. Get back into the Network (if not sure go back to Fix 2, #1) Click on Add, Highlight Adapters click on Add again. Highlight Microsoft, and then Dial-Up Adapter (on the other side, if it is not already selected), Click on OK.
  4. Should have added TCP/IP DUA, if not, click on Add, Protocol, Microsoft, TCP/IP.
  5. You should then Have Dial-Up Adapter, and TCP/IP for Dial-Up Adapter if so, Click on OK, and Restart your computer when Prompted.

After uninstalling AOL5.0 click HERE to find the "correct" way to install it

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