I am responding to the position listed in the   for a  .

I have 7 years experience in various customer service centers. My
duties have included evaluating, solving and escalating issues from
client contact. Most recently I attained supervisory responsibilities
and led a research team regarding software trend analysis and problem
resolution.

I have great skills and take enjoyment in dealing with people and
maintaining communication paths. 

Attached is a copy of my resume. Please contact me if you have any
questions.

Thank you for your consideration, 
Mike Rice