11800 Twinlakes Drive, #103  Beltsville, MD 20705-3108
Tel/Fax: [301] 572-4194  Vmail: [202] 452-5915
Email: Storminc@erols.com

Consultant:	Lee Christopher Grant

Knowledge & Experience Areas: LAN/WAN system engineering; NT client/server optimization, Software analysis, troubleshooting and re-engineering; Project Management; Business/Marketing Development & Analysis; Technical writing/documentation; Web developement.

Certifications: 	MCSE	[MCP ID# 477723]
MCP: Windows NT Server 4.0
		MCP: Windows NT Server 4.0 Enterprise
		MCP: Windows NT Workstation 4.0
		MCP: Implementing TCP/IP in NT 4.0
		MCP: IIS 3.0/Index Server
		
Technology: 
Operating Systems: NT 3.51/4.0 Server/Workstation, Windows 2000 Advance Server/Workstation, Netware 3.12/4.11

Microsoft BackOffice: IIS 4.0, FrontPage 2000

Network Management: Compaq Insight Manager, ManageWise 2.x, CiscoWorks2000					
Protocols:  IPX/SPX, TCP/IP, DHCP, SNMP, NWLINK, DLC

Hardware:  x86 & Pentium-based PCs (Compaq, HP, IBM, Toshiba), Servers (Compaq, HP, ALR) 	.

Software:  Exchange 5.5, Outlook 2000, Office 2000, Latitude Conference Suite, Real Audio Server, Microsoft Project, PCAnywhere32,  ARCServe Enterprise 6.0, Visio 2000 Professional, Ghost32, Rapi-Deploy,

Experience:
Consultant, Acuity Technology, LLC					November, 2000 – February, 2001
	Verizon Wireless Federal Systems, Executive Branch
Business Analyst
-	Proposed a formal strategic alliance between Verizon and Acuity Technology, to jointly pursue (via co-marketing/sales activities) staffing opportunities within Verizon’s existing market base.  [Proposed alliance is currently under review at the regional level]
-	Constructed a SWOT analysis of Verizon’s current strategic opportunities as pertaining to Verizon’s new reorganized Federal group: Enterprise Solutions Group
-	Constructed current sales process flow analysis; suggesting changes to address several weaknesses in this process
-	Provided guidance and managerial advice to executive team regarding pursuit of both existing and new business opportunities; assisted with identifying and assessing current internal resources for developing new business teams, and provided recommendations regarding staff development.

Consultant, Acuity Technology, LLC					April, 2000 – October, 2000
Verizon Wireless Federal Systems, Network Integration Team
Intelligent Applications Center- Systems Engineer

-	Implemented  new Latitude MeetingPlace Conference System; provide technical training in the administration of the Latitude and DataCollaboration functions to internal staff.
-	Created new Intranet, based on NT4, IIS and FrontPage2000
-	Installed and configured several dedicated systems supporting:  CiscoWorks 2000, Cisco TACACS, TFTP Svr, Cisco IPTV, and PictureTel LiveManager 3.1
-	Conducted technical training sessions for Sales Engineer Group on:  The Windows Registry, NT/W2000 Server recovery techniques, Basic PC Troubleshooting, Desktop Deployment/Migration Strategies(Best Practices)
-	Analyzed and re-engineered existing NT network infrastructure; implemented new primary domain controller, DNS and DHCP servers; created baseline configurations for various client platforms and application client/server requirements, restructured file server directory tree
-	Provided existing and future data capacity analysis and storage recommendations, created baseline images for NT Server 4.0, Windows 2000 Server, Windows 2000 Professional, NT Workstation 4.0 and Windows 98 clients; implemented stronger security measures at client/server level.
-	Conducted extensive analysis of all existing and planned computer hardware(including internal, core components) and developed a plan to stabilize and bring assets into Y2K compliance using performance benchmarking analysis tools.
-	Assisted Sales and Application Engineers with determining configuration and performance tuning requirements for various demonstration applications.
-	Assisted with establishing system configuration requirements for application servers that are available on Verizon Federal’s WITS 2001 procurement contract. 
-	Provided Tier III support to integration team to develop and test technical solutions, troubleshooting and recommendations.

Consultant, TMSI, Inc.						February, 1999 – January, 2000
	National Guard Bureau-CDO- Sen. Network Engineer
-	Evaluated remote-control solution (NetOp- Crosstec); recommended solution for purchase.
-	Prepared production servers for Y2K certification; designed configuration matrix for new
Clients; trained IM staff on server build (Compaq 2500 IIS3.0, Proxy 2.0, FrntPg2000)
-	Assisted with physical site move- planning; server build strategy
-	Created technical documentation of new network infrastructure.
-	Validated production server configuration(s); compiled server configuration matrix
-	Assisted with new server builds for site relocation; performance optimization/troubleshooting
-	Provided on-site and remote technical support to NGB user community 

Consultant, I-Connect, Inc.						October, 1998 – December, 1998
	American Trucking Association- Sen. Network Engineer
-	Lead Project Mgr/Engineer for 90-Day MSOffice 97 desktop deployment
-	Tested & Evaluated Ghost 32, Rapi-Deploy, ManageWise 2.5, Zen Works
-	Created & implemented deployment strategy
-	Created multi-client builds using Ghost32 and Rapi-Deploy
-	Provided technical documentation for project

Consultant, GTS-Duratek, Inc.			                  	 	January, 1998 – October, 1998
	United States Postal Service- TMSD- Business Systems Analyst
-	Evaluate RAS(NT) and NetServer(3com) for remote network access
-	Proposed & developed end-user training strategy utilizing CBT technology
-	Implemented MSOffice97 research & planning for November rollout
-	Developed end-user support guide for division (S/W, H/W "Survival Guide")
-	Access and implement security measures (NT/Netware)
-	Develop Client/Server configuration standard and provide full documentation
-	Provide engineering support for Intranet development team
-	Provide NT4 and Netware 4.11 administration for 350-userbase
-	Provide escalation support for end-users (Intranet/Internet applications and access,
LAN access, connectivity problems, ccMail support, H/W S/W issues, etc)

	KPMG Peat Marwick LLP- cc:Mail & Network Administrator
-	       Analyzed & diagrammed (VISIO) existing ccMail infrastructure
-	Troubleshooting ccmail routers, hubs; resolved errors 
-	Provided Netware 4.11 administration for local office (500+ users)
-	Began testing of Outlook 98 as front-end to ccMail & Exchange
-	Provided daily email administration support to 3300 userbase

Consultant, Compus Services Corporation                      	 		July 1997 to November 1997 
	N.I.H.-National Cancer Institute (NCI)- Network Engineer (NT)
-	On-site support of 2500+ users in a campus-wide LAN/WAN environment
-	NTS 3.51 & 4.0 administration (multiple master domain environment)
-	Involved with NCI-wide migration from NT4.0 to Netware 4.11
-	End-user support: Win95, NTW3.51, Win3.11, Mac (System7) clients
-	Windows NT workstation 3.51, 4.0 installation, maintenance, troubleshooting
-	Windows 3.x, WFW 3.11, Win95 client configuration, installation, troubleshooting
-	Macintosh II configuration, installation, troubleshooting and maintenance
-	Setting up new node/lan drop connections
-	Troubleshooting node/hubs/ports; TCP/IP connectivity problems
-	Troubleshooting client apps (MSOffice, Exchange, Netscape, Eudora)

Executive Office of the President-Office of Management & Budgets
Network Engineer (90-day task order)
-	NTW 3.51 client migration (Service Pack 5)
-	ODBC, NEON, CA12 driver update via Winstall
-	Served as part of deployment team for Lotus Notes upgrade (4.1) 
-	End-user support; S/W, H/W troubleshooting, 
-	Registry troubleshooting
 
Consultant, Systems Advantage Integration, Inc.                       		March 1997 to May 1997
	Electronic Warfare Association, Inc.- Network Administrator
-	NetWare 4.11 Server administration, builds, and benchmarking
-	Configured ManageWise; analyzed network; resolved IP-issues; node analysis
-	Worked on standardizing network clients; provided documentation
-	H/W & S/W troubleshooting; Netware Connect, GroupWise 5.0, MSOffice, TCP/IP, Client32

Consultant, Comsys Technical Services, Inc.                       			September 1996 to March 1997
	Comsys Technical Services- MIS Division- Network Administrator (position outsourced)
-	Netware 4.1 NT 3.51 administration (33 servers [wan]; 2 NT single domain)
-	ccMail (DB06 & DB08) administrator; 18 P.O.'s; routine maintenance, database recovery
-	Took lead in preparing & implementing Rockville HQ for DB08 migration
-	Served on branch migration team; Netware 4.1 server builds; Win95 clients
-	Installed new Client/Server equipment in several branch offices
-	Created documentation for branch network assessment, migration and implementation
-	Created documentation for ArcServe and router (cisco) configuration procedures.
-	Escalation support for helpdesk of network, ccMail and other H/W & S/W issues.

Consultant, Source Services, Inc.                                         		 	January 1996 to September 1996
	Marriott International, Lodging Division, Email Services-Senior Technical Analyst
-	Provided 2nd level technical support for Lodging division's  3500+ userbase
-	Resolved connectivity problems & issues related to ccMail Mobile ver 2.2/win, and ccRemote
-	Conducted HW/SW system analysis via telephone and/or PCAnywhere. 
-	Provided training to new technical staff on ccmail db recovery processes and other issues. 
-	Provided technical assistance for other Windows applications and hardware issues such as: 
-	modem initialization configuration, scripting, general protection fault errors, 	             
-	utilization issues, system file and/or memory conflicts.

General DataComm, Inc.                                                     			April 1995 to November 1995
Mid-Atlantic Region-District Office Manager (district office was closed down)
-	Served three-month detail, working in Corporate Finance (Middlebury, CT); prepared budget 
-	 variance reports, cost projections, depreciation schedules; served as approving official in 	  	       Comptroller’s absence for purchase requisitions and travel authorizations.
-	Participated in training for Lotus Notes and OverQuota. 
-	Provided sales support, sales lead tracking using Lotus Notes, OverQuota
 
Smithsonian Institution                                                        		 	January 1989 to March 1995 
National African American Museum Project - Administrative Officer           March 92 - March 1995 
-	Served as LAN and ccMail administrator, (Netware 3.12/4.1, 25-nodes; ccMail DB06)
-	Trained new hires on computer applications.
-	Implemented anti-virus protection for both networked and stand-alone PC’s. 
-	Performed configuration of new clients, processor & memory upgrades. 
-	Installed and configured various dos- and windows-based applications and upgrades. 
-	Provided technical assistance to staff on the use of PROFS/Internet. 

National Museum of African Art - Education Department - 
Administrative Technician				February 1992 - March 1992
Office Assistant 						January 1989 - February 1992 
-	Served as project leader and beta tester for the new computer scheduling database.
-	Assisted network administrator with preparing the RFP for scheduling database.
-	Developed instruction manual for scheduling program.
-	Interviewed other Education departments to assess their current scheduling processes.  
-	Conducted training sessions for program scheduler (new hire).
-	Provided technical assistance (S/W, H/W) to network administrator & other staff as needed.
-	Provided desktop publishing for department using Ventura Desktop Publisher (GEM/DOS)

Achievements/Honors:
Smithsonian Institution Special Achievement Awards: 2/91, 9/91, 9/93

Affiliations: 		Member, Association of Windows NT Systems Professionals
			Member, Oracle Technology Network

Technical Articles:	“Surviving Chaos: Understanding the Psychological Issues with Troubleshooting,”
			[Microsoft Certified Professional Magazine’s Feb 2000  issue]

Professional References Available Upon Request