Curriculum Vitae

Claudia Inzolia

Via Muzio Clementi snc

01036 Nepi (VT)

Tel.

0761 571219 (Abitazione)

06 54919322 (Ufficio)

email: c.inzolia@uni.net

CIS: 101773,3200

Personal Information

Marital state: married (no children)

Nationality: Italian

Birthplace: Brescia

Date of birth: January 10, 1956

Schooling

1975 - 1979

Università degli Studi di Ancona - Facoltà di Ingegneria

University degree in Electronics Engineering (110/110).

1969 - 1974

Liceo Scientifico G. Torelli - Fano (PS)

High school degree (60/60).

Spoken languages

Italian: native language.

English: excellent, both spoken and written, due to long periods spent in English-spoken countries (India 1962-1965; Zambia 1967-1968).

Professional qualifications

I have been qualified as "Quality Systems Evaluator" by AICQ-CI (Associazione Centro Insulare per la Qualità) in October 1994.

Memberships

I am a member of AICQ-CI (Associazione Centro insulare per la Qualità) and of GUFPI - Gruppo Utenti Function Point Italiano (Italian affiliate of IFPUG - International Function Point User Group).

Professional experiences

Oct 1992 - to date

Offnet S.p.A. - Roma

I am currently employed as Quality Assurance Coordinator with the responsibilities of:

• Definition of the Company's Quality System according to the ISO 9001 norm, which comprised writing the Quality Manual and the complete set of Operating Procedures and Standards.
• Process and product auditing.
• Software product validation.
• Quality System dissemination activities.

The Company has been certified ISO 90001 compliant in May, 1994.

In addition to the main responsibilities listed, I also deal with the following:

• Internal training.
• Consultancies on quality and security.
• External education activities on quality and security.

Feb 1990 - Sep 1992

During this period I was Project leader of a team developing client/server applications, exploiting structured analysis and design techniques, supported by the use of CASE tools.

During this same period I have also been in charge of the technical training of newly-employed post-graduates.

Jan 1987 - Jan 1990

Cap Gemini Geda S.p.A. - Roma

Systems Architecture Coordinator in the Italian Railways (Ferrovie dello Stato) IS development project. During this period I:

• Supported other development teams about application architecture selection.
• Collected data from single development teams in order to size the target production system.
• Performed software product evaluation.
• Spoke at the 1989 CMG (Computer Management Group) Italia conference.
• Wrote papers for technical magazines.

Sep 1984 - Jan 1987

SYNTAX S.p.A. - Divisione Prodotti

Inquadramento: 1. livello CCNL Commercio

During this period I was in charge of technical and marketing support on 4GL (Focus) and Capacity Planning (Capture and Best/1) products for clients situated in Central and Southern Italy. Tasks performed include:

• Software installation on clients' sites.
• Technical support.
• Application development consultancies.
• Problem solving.
• Marketing and sales support.

Jan 1981 - Sep 1984

ITALSIEL S.p.A. - Progetto RGS - Roma

In this period I was employed as Systems programmer in the TP Monitor Administration group supporting a major Government agency project. My tasks included:

• CICS/VS installation and support, problem solving and system tuning.
• Development of systems software (Assembler/370) to be included in or to support development of applications software by other development teams.
• Application teams support on CICS/VS and related software products.

Sep 1980 - Dec 1980

During this period I attended the ITALSIEL post-graduate education program.

Mar 1980 - Aug 1980

Studio di Informatica - Milano

I was employed as Analyst/Programmer in a project concerned with the development of an electrical plant alarm collection system on a Data General minicomputer (Eclipse AOS).

Other information

I have attended several seminars and lectures on subjects related to my professional activities, held by some of the most outstanding speakers in this field, such as: Barry W. Boehm, Chris Date, Fred Lamond, Colin White, and Gabrielle Wiorkowski.

This page has been accessed times since January 29th, 1999