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1. What is the definition of counseling?
A process of listening, communicating advice, instruction, or judgment with the intent of influencing a person's attitude or behavior
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2. What manual pertains to Leadership Counseling?
Field Manual 22-101
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3. What are the three approaches to counseling?
Directive, nondirective, and combined
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4. What is directive counseling?
When the counselor assumes the dominant role
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5. What is nondirective counseling?
When the counselor causes the counselee to take complete responsibility for solving his own problem
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6. What is meant by the combined approach?
In the combined approach to counseling, the leader uses parts of directive and nondirective approaches
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7. What are the reasons for counseling?
Reception and Integration, Discipline, Performance, Professional Growth and Guidance, and Personal
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8. Is performance counseling limited to bad performance?
No, counseling should be for good performance as well
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9. What are the four learning steps an individual must take to further develop his counseling skills?
-The leader as counselor
-Approaches to counseling
-Counseling skills and procedures
-The art of communicating
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10. What type of personal counseling is most effective?
Personal counseling which encourages the person to arrive at their own solution
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11. What are some nonverbal signs that a soldier may be in need of counseling?
-A good performer consistently begins to perform below par
-A normally attentive person suddenly displays a lack of attentiveness of concentration
-A soldier performs deliberate acts of misconduct or refuses to follow instructions or orders
-A normally outgoing soldier becomes withdrawn and a loner
-The soldier's general appearance is not in compliance with standards
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12. What are the five steps in preparing to counsel?
-Notify the soldier
-Schedule the best time
-Choose a suitable place
-Decide the right atmosphere
-Plan the discussion
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13. During a counseling session, should the leader spend more time at talking or listening?
A counselor should listen more than he speaks with emphasis on making comments or responding by asking questions as necessary
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14. What should you do with information concerning a criminal act obtained during a counseling session in confidence?
A leader who gains information concerning a criminal act during counseling has a responsibility to report it to the proper authorities. The counselee has a right to be informed of this limitation on confidentiality before session reveals possible criminal activity
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15. What is performance counseling?
Performance counseling is the process of communicating to a subordinate the leader's assessment of the strong aspects of the subordinate's performance of duty and ways in which that performance may be improved
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16. Is it an absolute requirement that leaders regularly counsel their soldiers?
Yes. The leader who neglects to counsel his subordinates is negligent in his performance of duty
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17. What DA Form is used for counseling?
DA Form 4856-R, General counseling form
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18. What is meant by reward power?
Based on the perception that the leader controls rewards that the soldier values and believes will be given for satisfactory performance
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19. What must a leader recognize about himself when conducting personal counseling?
A leader must recognize his limitations and offer only that kind of help for which he is trained and qualified
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20. What is Active Listening?
Active listening involves concentrating on what the soldier is saying and letting him know that he is being heard and understood
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21. Is extra training punishment?
No, when effectively utilized, extra training corrects deficiencies related to inefficiency rather than misconduct. Improved performance is the goal. It requires concerned and caring leadership
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22. What is the key to getting results from counseling?
Performing leader follow-up measures
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23. What are the leader follow-up measures?
-Let the chain of command know the results of the counseling
-Take action or make referrals agreed upon during the counseling
-Continue to evaluate the situation
-Recognize positive results
-Take corrective measures for poor results
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