Education Augsburg College, Majoring in Computer Science and minor in MIS
Languages: Fluent in English and Somali

Highlights of Qualifications: Course work ranging from programming languages to computer troubleshooting as well as web page development. Results oriented leader with strong initiative communicator and presenter. Strong technical and business skills and enthusiastic team player. Customer focused and driven. Highly self-motivated with positive attitude. Sharp, innovative quick learner, proven ability to adapt quickly to a challenge.

Experiences

IT Operations Analyst,   June 1999 - Present

Set up computers for the Hennepin County's employees. Troubleshoot computer hardware/software, troubleshoot the county's LAN/WAN and server system. Support all end user desktops and workstations. Provide hardware installations, software upgrades and pc maintenance for all PC's

Webmaster,  February 1999 - Present

Design and maintain the Organization's main web page.
Create online database and information for the Organization.

Computer Lab Coordinator,   October 1998 - May 1999

Troubleshooting and maintain hardware and software of PC multimedia 
computer lab and install the new software and teach the participants how to use.
Plan and implement policies and procedures for the computer lab
Homework tutor for Kindergarten – Sixth grade students
Adult Leader for Jumpstart serving youth ages 11 to 14 years of age
Create and implement weekly educational/community services for the youth.