THE MALTA INTERNET SURVEY

Please note that this survey is meant to be filled only by Internet subscribers in Malta.
Please select the most appropriate answer.

To answer a question place an * in the square brakets. For example:
(A) Are you an alien?
[  ] Yes I am a Borg.
[ * ] No I come from earth.                                <------------- Answer this way

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(1) How old are you?
[  ]Less than 18 
[  ]From 18 to 23 
[  ]More than 23

(2)What kind of user are you?
[  ]Primary/ Secondry School Student
[  ]Junior College / Post Secondy Student
[  ]University Student
[  ]Home
[  ]At Work only
[  ]Business

(3)What do you use the Internet mostly for?
[  ]Work
[  ]Study 
[  ]Leisure

(4)For how long have you been using the Internet?
[  ]More than one year
[  ]Less than one year but more than 9 months
[  ]Less than 9 months but more than 6 months
[  ]Less than 6 months but more than 3 months
[  ]Less than 3 months

(5)How many times have you changed your Internet Service Provider?
[  ]Never
[  ]Once
[  ] Twice
[  ]More than twice


(5.1)What have influenced you most to change your ISP?
[  ]I Could not login
[  ]It was slow
[  ]It increased the fees
[  ]I found a better one

(5.2)How many time do you login?
[  ]More than 1 time daily
[  ]Almost everyday
[  ]More than 4 times a week
[  ]More than once a week but less than 5 times
[  ]Once a week
[  ]Once in a while per month

(6)How many hours weekly do you stay logged in?
[  ]Less than 10 hours
[  ]Between  10 and 20 hours
[  ]Between  20 and 30 hours
[  ]More than 30 hours

(7)How many hours weekly would you stay logged in assuming there are no online fees (including free telephone)?
[  ]Less than 10 hours
[  ]Between  10 and 20 hours
[  ]Between  20 and 30 hours
[  ]More than 30 hours

(8)How do you find it to connect between 6pm to midnight?
[  ]I always connect, it is rarely busy
[  ]I rarely connect, it is always busy
[  ]It is impossible to connect

(9) How much does your ISP charge you monthly in £M?
[  ]0-5
[  ]5-10
[  ]10-15
[  ]more than 15

(10) How much does your ISP charge per hour in £M?
[  ]nothing
[  ]less than 20 cents
[  ]more than 20 cents but less than 30
[  ]more than 30 cents but less than 40
[  ]more or equal to 40 cents

(11) If you are subscribed with a limited access service provider (an ISP who charges for the time online), how many free hours does he   give between 6pm and 6am, per month
[  ]No free hours
[  ]less than 20 hours
[  ]more than 20 hours but less than 30 hours
[  ]more than 30 hours but less than 40 hours
[  ]more or equal to 40 cents

(12) What kind of modems do you have?
[  ]14.4K modems
[  ]28.8K modems
[  ]33.3K modems
[  ]A direct line

(13)Would you invest in faster modems, or faster technology assuming your Internet service remains in the same condition it is now?
[  ]Of course not
[  ]Sure
[  ]I don't know

(14)Would you consider to use other media than Telemalta standard phone system?
[  ]Yes, I would really use ISDN.
[  ]Yes, I would use cable modems.
[  ]No, better to use modems.

(15)What is the most important for an ISP?
[  ]Low priced
[  ]Fast
[  ]Reliable
[  ]Easy to connect

(16)Would you stay with your current service provider if it increases the fees by more than 50%?
[  ]Yes
[  ]No
[  ]I will consider it

(17)Do you have a web page with your ISP which is included in your subscribtion for free?
[  ]No, I cannot have one
[  ]No, but I can have one
[  ]No, II can have one but prefer other servers
[  ]Yes I have

(18)What is the service you use most?
[  ]WWW (web browsing)
[  ]Email
[  ]FTP
[  ]News groups
[  ]Chat

(19)Do you check Maltese business sites?
[  ]Always
[  ]Sometimes
[  ]Never

(20)Would you recommend your ISP to anyone else?
[  ]No
[  ]Yes
[  ]I will decide according to his/her situation

(21)Would you recommend someone who does not have Internet access to subscribe with any service provider ?
[  ]No
[  ]Yes
[  ]I will decide according to his/her situation

(22)How many people do you know that have a modems but do not have an Internet account?
[  ]No one
[  ]1 person
[  ]2 persons
[  ]3 persons
[  ]more than 3 persons

(23)How do rank the Internet service in Malta?
[  ]Very bad
[  ]Bad
[  ]Fair
[  ]Good
[  ]Very Good

Please write down here any comments, answer any unclear questions, or state any assumptions made in answering the survey.



 




Please send the completed survey to jmis@geocities.com