Concepts to Study   Speech 15 – midterm review

You must understand each of these concepts fully and know how they interrelate with one another.  Simple definitions are definitely not enough!

• Participant-observer (definition)

• Primary/Secondary groups (functions/purposes of...)

• All-channel Network

• Systems Theory ( Input/ Throughput/ Output/ Feedback/ Interdependance/ Nonsummativity)

• Effective Communication (for both sender & receiver)

• Communication model (sender/receiver/message/feedback/environment)

• Message  (levels of meaning – content, affect, relational) = Symbols/Signs

• Active Listening (& problems associated with each stage

            Sensing

            Attending

            Understanding

            Responding (feedback/back channel)

• Tuckman model (what happens within task & socio-emotional dimensions)

            Forming

            Storming

            Norming

            Performing

• Tensions (Primary / Secondary / Tertiary)

• Cohesiveness

• Consensus

• Groupthink

• Roles: Task & Socio-emotional (esp. including “Devil’s Advocate”)

• Brainstorming (creative thinking)

• Critical thinking (what it is, when it is used, how it works)

• Conflict (definition, benefits, etc)

• Affective vs. Substantive conflict 

• Conflict management

            Competition

            Accommodation

            Avoidance

            Compromise

            Collaboration

• P-MOPS (know all steps and what to do in each)

• Problem (3 components – what types are most suited to group work)

• General ideas for creating a positive climate/bridging cultural differences/interpreting nonverbal behavior.