1. In a _______, the expected costs and benefits of human factors analysis are generated.
usability testing
user-benefit analysis
cost-benefit analysis
user-centered design
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2. Human factors engineers participate in _______ of the lifecycle design.
the predesign phase
the front-end analysis phase
the design phase
all the stages
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3. Which of the following presents the correct order of the lifecycle design?
predesign, design, evaluation, production, maintenance, disposal
conceptual design, design, production, evaluation, maintenance, disposal
predesign, design, production, evaluation, maintenance, disposal
predesign, design, production, maintenance, evaluation, disposal
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4. This standard was developed by the Department of Defense and establishes general human engineering criteria for design and development of systems.
MIL-STD-1472
MIL-HDBK-759
MIL-STD-882B
MIL-STD-1742
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5. This design phase emphasizes the entire human-machine system, rather than focusing on the user:
predesign
front-end analysis
human-machine
conceptual
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6. This graphical summary notion captures the chronological sequence of subtasks and decision points for taking alternative action.
goals, operators, methods, and selection rules (GOMS)
hierarchical charts
hierarchical task analysis (HTA)
flow charts
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7. Berbaum, Kennedy, Hettinger (1991) instructed helicopter pilots to think out loud as they performed simulated shipboard landings. The researcher used
introspection
verbal protocol
concurrent task analysis
verbal analysis
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8. The degree to which a system provides sufficient feedback is tested in the
functional allocation design
user control design
functional and task analysis
interface design
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9. Heuristic evaluation is also known as a discount method because
it uses simple checklists to compare the system interface with the specification and published standards
it uses a representative sample
it uses experts not users
both A and C
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10. The degree of learnability, that is the degree to which a system is easy to learn, is typically assessed in
heuristic evaluation
usability testing
prototype studies
storyboards
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