Casey Sullivan

The address in the address bar

caseys@idirect.com

JOB OBJECTIVE

A part time position with a computer retail business, in the field of hardware and software sales, where technical experience, initiative and interpersonal skills can be used to maximize sales and increase customer satisfaction.

EDUCATION

1996 - Present Ryerson Polytechnic University

• Currently working towards a Bachelor of Engineering in Computer Engineering

1993 - 1996 Pickering High School / Ajax High School

• Attained Ontario Secondary School Diploma
• Attained Honor status 1993-1994 year
• Completed OAC computer technology and computer science courses

EXPERIENCE

1995 - Present Lexicon Group, North York

Office Assistant

• Word processing, data input, and graphical design
• Maintain hardware
• Reception relief
• General office duties

1993 - Present Dan McTeague, M.P.'s Constituency Office, Ajax

Volunteer

• Designed, set-up, and maintain computer system
• Technical phone support
• Co-designed and maintain Internet web page suite

1994 - 1995 Video King Superstore, Pickering

Rental Sales Clerk

• Processed video rentals and returns
• Suggested video rentals to customers
• Updated and backed-up computer system nightly
• Maintained store cleanliness and organization

1992 - 1994 McGinnins Landings Restaurant, Pickering

Customer Service Representative

• Catered to the needs of the customers
• Assisted kitchen and wait staff in their duties
• Trained new customer service representatives
• Cleared and set tables

EXTRACURRICULAR ACTIVITIES

1988 - 1994 Royal Canadian Army Cadets (Ontario Regiment)

Master Warrant Officer, "A" Section Sergeant Major

• Teaching and Planning exercises to junior cadets
• Conducting and monitoring cadet activities

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