SYSTEMS ADMINISTRATOR - PROGRAMMER

_{Innovative and talented professional with extensive technical experience}

_{emphasizing systems administration and network support}

 

 

 

_{PROFILE OF QUALIFICATIONS}

_{• Five years of broad-based network experience encompassing installation, configuration,            system design and upgrades, network back-up, virus detection, troubleshooting,   support and maintenance of hardware, servers and workstations, application of quality                assurance and security measures}

• Identifies, analyzes, and resolves corporate systems issues

• Develops procedures to streamline and improve daily operations

• Energetic and decisive IT leader able to merge various technologies and personnel

  into team-centered business units

• Effective communication and interpersonal skills, able to translate technical   information by making it easily understood by non-technical audiences

• Experience interfacing with people on all levels and from diverse backgrounds

 

 

 

TECHNICAL EXPERTISE

 

Windows XP, Windows NT/2000 Server, Windows 9x,

Visual Foxpro, Visual Basic, C++, Javascript

 

 

 

_{PROFESSIONAL EXPERIENCE}

 

_{CBS Technologies, Cincinnati, OH                                                                       Sep 1999 to Mar 2005}

_{(Telecommunication equipment, sales service and solutions firm)}

_{IT Administrator (4 years)}

_{• Installed, maintained and supported networks (Cisco and Avaya) and operating systems}

  _{(all Windows platforms), troubleshooted and corrected system hardware and software}

  _problems

_{• Installed, maintained and supported Lotus Notes clients and Lotus Domino Server}

_{• Provided technical support for network connectivity, implementation, and integration,}

  _{troubleshooted servers (Windows NT and Windows 2000), routers (Cisco), remote access,}

  _{storage devices, printers and scanners}

_{• Provided technical support for Windows workstations for up to 40-60 users}

_{• Provided support for Intuity Audix (voice mail) and Definity phone system}

_{• Maintained and supported EDI (Qualedi and Accpac Exchange)}

_{• Maintained, customized and upgraded databases}

_{v         Data mining from a Visual Foxpro database}

_{v         Evaluation and repair of corrupt databases}

_{v         Using ODBC, OLE and COM to take control of various applications (i.e. MS Excel, Lotus Notes, Microsoft Outlook and MS Access) for the purpose of custom report writing or sending automated emails}

_{v         Construction of a warehouse database and the supporting application to accommodate a specialized logistics project, which connects to the existing accounting database}

_{v         Creation of websites based upon the data pulled from a Visual Foxpro database}

_{v         Customization of Accpac's Pro Series}

_{v         Maintained, supported and customized the transfer of information to and from UPS Worldship for the tracking of packages}

_{• Maintained, customized and upgraded software}

_{v         Customization of Accpac's Pro Series (written in Visual Foxpro), including custom applications for sales and use tax, commissions, sales analysis and inventory tracking and movement}

_{v         Customization of barcoding front-end (written in Visual Basic)}

_{v         Customization of barcode scanner (Videx) software (written in Basic)}

_{v         Automation of various tasks including the retrieval of files via FTP and using the data from a flat file to create sales orders within the accounting system}

_{v         Developed programs to track customers’ telecommunications equipment}

_{v         Web development (html, javascript and foxweb)}

_{• Background in customer service, sales and purchasing prior to position as IT}

  _{Administrator}

 

_{ACCOMPLISHMENTS}

_{• Executed key decisions that impacted sales, purchasing, accounting, warehousing,}

  _{and production resulting in signification cost-savings and increased efficiency}

 

 

 

_{PROFESSIONAL TRAINING}

 

_{Miami University, Oxford, OH}

_{Completed 5 years toward a BA degree}

 

_{Greater Cincinnati Chamber of Commerce}

_{Strategic Eight Training Seminar 2003}